Georgia-Pacific Invoicing Process
For all inquiries regarding payments and previously submitted invoice(s), please refer to the Contact Us page. For invoicing guidelines, please refer to the one-pager or see below under Invoice & Credit Memo Field Requirements.
Invoice Submission Process
The SAP Ariba Invoice Management Module invoice submission process is outlined below. Please submit your invoice to only one of the email addresses listed below and do not include special instructions in the body of your email as they will not be read by our invoice processing system.
Georgia-Pacific does not accept invoices or credit memos submitted via fax or U.S. mail.
Note: Invoice payment terms begin upon receipt of a valid invoice, not the invoice date.
For PO or Non-PO invoices, please select the most appropriate mailbox below: (if invoicing for freight related to a PO, see PO Freight invoice mailboxes in the following section)
- PO Invoices (excluding freight-only invoices)
- Credit Memos for quantity adjustments
- Non-PO Invoices (excluding Consumer Products HQ)
- Non-PO Freight Invoices
- Non-PO IT Invoices
- Credit Memos for price adjustments
- Non-PO Invoices for Consumer Products HQ (excluding IT)
- Non-PO Invoices for Cellulose (including handling, external warehousing, and demurrage)
- Cellulose Credit Memos for price adjustments
- PO & Non-PO Invoices for GP Mailers
- Credit Memos for GP Mailers
- Payment inquiries for GP Mailers
For PO Freight invoices, please select the most appropriate mailbox below:
- PO Freight Invoices for Consumer Products
- PO Freight Invoices for Building Products (Wood and Gypsum) or Packaging
- PO Freight Invoices for Cellulose, Containerboard or Brewton
- PO Inbound Freight Invoices for Alabama River, Brunswick, Leaf River, and Monticello Cellulose Chemical Loads
Invoice & Credit Memo Field Requirements
GP’s invoicing requirements must be followed to ensure efficient invoice processing and payment remittance. Failure to comply may result in delayed payment or invoice rejections. Invoicing guidelines are below or may be accessed in this one-pager, which includes an invoice sample.
General Invoicing Requirements
- Invoice must be submitted to one of the above GP submission email addresses unless transacting in the Ariba Network
- Credit and debit lines cannot be included on the same invoice
- Invoices must be attached to the email as a PDF or TIF/TIFF file
- Ensure the file is not password protected and that no links to the invoices are being used
- Submit one invoice within each attachment as the first page
- Supporting documentation should be contained in the same file as the invoice, if possible
- If separate files are submitted for the invoice and supporting documentation, only ONE invoice per email is preferred
- Invoices cannot be handwritten and must be in English
Invoice Header Requirements
- “Remit To” name and address
- “Ship To” or “Provided For” name and address
- “Bill To” name and address
- Invoice Number
- Limited to 16 characters (no special characters allowed except hyphen)
- Do not reuse the same invoice number
- Invoice Date
- Invoice Currency
- Customer Account Number (if applicable)
- Applicable Freight, Tax or Miscellaneous Charges
- For PO invoices:
- PO Number required; only one PO per invoice will be accepted
- For Non-PO invoices:
- GP Requester email address required
- For Credit Memos:
- Reference Original invoice number
Invoice Line Item Requirements
- Description
- Quantity
- Unit of Measure
- Unit Price
- Line Total
- Part Number (if applicable)
- Bill of Lading (if applicable)
- For PO invoices:
- PO Line Number required (must match the exact PO line # and not a partial line #)
- Multiple invoice lines cannot reference the same PO Line
If you are a third party Freight supplier, please review the specific invoicing requirements per the link below: