Invoices and Payments

GP and Invoice Processing

On June 3, 2019, GP transitioned to a new invoicing system, SAP Ariba Invoice Management. This invoicing system supports our invoice management process and enables automated invoice processing.

With the transition to the new invoicing module, GP suppliers on the Ariba Network will experience:

  1. Increased efficiency in invoice processing and payment
  2. Enhanced visibility into payment status
  3. Greater self-service through the Ariba Network

Changes to our Invoice Submission Process

The implementation of The SAP Ariba Invoice Management Module requires suppliers to make changes to the way they submit invoices. Due to the transition, invoice email addresses have changed, and US PO Boxes were discontinued Friday, June 14, 2019. These changes impact all of Georgia-Pacific except: Alabama River Cellulose, PAX Corrugated, and Reliable SFS. Those three sites will continue to use the current process.

These invoice submissio/n changes are required for your invoice to be successfully processed for payment. Please see below for the invoice submission guidelines:

Please see below for the invoice submission guidelines: Note: Please submit your invoice to only ONE of the email addresses listed below:

Invoice Description
Display Name
Email Address
PO-based Invoices AP PO GPAP-PO@gapac.com
Non-PO Invoices (excluding Non-PO invoices for Consumer Products Headquarters) AP Non-PO GPAP-NONPO@gapac.com
Non-PO Invoices for Consumer Products Headquarters only AP CPG Admin GPAP-CPGADMIN@gapac.com
Non-PO Invoices for Natural Gas, Electricity, Sewer and Water N/A platinum@cassinfo.com
Consumer Products 3rd Party Freight Invoices (excluding Mt Holly, Plattsburgh and Consumer products HQ) AP CPG FREIGHT GPAP-CPGFREIGHT@gapac.com
3rd Party Freight Invoices for Mt. Holly, Plattsburgh and Consumer Products HQ AP S4 Freight GPAP-S4FREIGHT@gapac.com
3rd Party Freight Invoices for Building Products, GP Chemicals and Packaging (Corrugated) AP BP PKG Freight GPAP-BP-PKGFreight@gapac.com
3rd Party Freight Invoices for Cellulose, Containerboard and Brewton AP Cellulose Containerboard Brewton Freight GPAP-Cell-CB-BRFreight@gapac.com

For questions about the utility bill payment process please contact: GPAPUtilityBills@GAPAC.com. For other invoice submission questions, please reach out to your point of contact orapservice@gapac.com.

For a chart listing current PO Boxes and email addresses in use, and their corresponding new email addresses, refer to ‘Supplier Email Submission Sheet or ‘Supplier Email Submission Sheet’.

Please note that GP no longer accepts handwritten invoices.

Changes to our Invoicing and Credit Memo Processes

In addition to the changes required for invoice submission, the implementation of the invoicing module requires you to make changes to the information included on invoices, the way invoices are formatted, and the way invoices are submitted. These changes went into effect on June 3, 2019 and are required for your invoice to be successfully processed through the new invoicing module.

The SAP Ariba Invoice Management Module requires the following fields on your invoices:

  • For ALL invoices:
    • Invoice must be submitted by the supplier/carrier directly to one of the new GP invoice submission email addresses.
    • “Remit To” name and address
    • “Ship To” name and address (for materials/parts) OR GP Site name and address for which services were provided
    • Invoice number must be upper-case.
      • The number is limited to 16 characters, and the only special character allowed is a hyphen.
    • Invoices cannot be handwritten and must be in English.
    • o Invoices need to be attached to the email as a .pdf or .tif file; also ensure the file is not password protected and that no links to invoices are being used
  • For PO-related invoices:
    • PO Number
      • Only one PO per invoice will be accepted.
    • PO line item number and description: must be included to match the invoice to the correct purchase order. Additionally, be sure that the invoice unit of measure (UoM) matches the Purchase Order
    • Invoicing “Bill To” GP Entity Name (per the Purchase Order)
    • Any miscellaneous charges must be included at the header level, unless they are explicitly stated at the PO line
  • For Non-PO-related invoices:
    • GP Requester email address: must be included on all Non-PO invoices for verification of receipt of goods or services
    • Invoicing “Bill To” GP Entity Name
  • For Shipments and deliveries:
    • Bill of Lading number: must be included if you are providing shipments or deliveries to GP

For more detailed information about the changes required and to view a sample invoice, refer to the Sample Invoice Guide.

Lastly, in addition to the changes required for invoicing, the new invoicing module requires you to make changes to the credit memo process. These changes went into effect on June 3, 2019 and are required for your credit memo to be successfully processed through the new system.

The SAP Ariba Invoice Management Module requires the following:

  • For ALL credit memos:
    • Credit Memos must be submitted by the supplier/carrier directly to one of the new GP invoice submission email addresses.
    • Original Invoice Number
    • “Remit To” name and address
    • “Ship To” name and address (for materials/parts) or GP Site name and address for which services were provided
    • Credit Memos cannot be handwritten and must be in English.
    • o Credit Memos need to be attached to the email as a .pdf or .tif file; also ensure it’s not password protected
    • o Links to Credit memos cannot be used
  • For PO related credit memos:
    • Original Invoice Number
    • PO Number
    • PO line Item number and description
    • Invoicing “Bill To” GP Entity Name
    • Material Release Number (for material returns only)
    • Adjustment Type (for price adjustments only)
  • For Non-PO-related credit memos:
    • GP Requester name and email address: must be included on all Non-PO credit memos for verification of receipt of goods or services
    • Invoicing “Bill To” GP Entity Name

For more detailed information about the changes required and to view a sample credit memo, refer to the Sample Credit Memo Guide.

As we move forward, we will continue to provide updates about changes that may affect the way you work with GP. We value and appreciate your support throughout this transformation. If you have any questions, please email us at apservice@gapac.com.

Purchase Order and Invoice Price Discrepancies

THE BELOW CHANGES ARE APPLICABLE ONLY TO OUR GOODS PROVIDERS

In order to drive greater efficiency in the Purchase-Order-to-Payment (“P2P”) process, Georgia-Pacific, LLC and its U.S. subsidiaries (collectively, “GP”) will be implementing changes to the Purchase Order (“PO”) confirmation process expectations applicable only to goods; POs for services will not be impacted by this policy change. This change should help both GP and its suppliers of goods improve the transactional efficiency of the P2P process, resulting in more timely and accurate payment of supplier invoices.

The effective date for this change is October 8, 2018.

The change includes the following:

  • Within 2 business days of receipt of a PO from GP, the supplier must acknowledge receipt of the PO and either (i) accept the PO or (ii) notify GP of any reason(s) why the supplier cannot fulfill the PO as issued. POs not confirmed in a timely manner will be assumed to be accepted by supplier without modification and/or subject to cancellation by GP.
  • The supplier must confirm the correct unit price of the item. GP will work with the supplier to resolve any discrepancies as quickly as possible.
  • Any discrepancy between the price set forth in the supplier’s invoice and the price set forth in the PO will result in payment of the price set forth in the PO.
  • Note: Any exceptions to this policy must be approved by the corresponding GP Purchasing or Sourcing contact.

If you have any questions, please discuss with your primary GP Purchasing or Sourcing contact.

This website will be the primary source of information for future GP system and process changes impacting our suppliers.