Invoice Process & Requirements

Georgia-Pacific Invoicing Process

For all inquiries regarding payments and previously submitted invoice(s), please contact apservice@gapac.com and include the following information in your request:

  • Invoice number
  • PO number
  • Facility/business related to the invoice
  • Original invoice submission date
  • Invoice copy (optional)

 

Invoice Submission Process

The SAP Ariba Invoice Management Module invoice submission process is outlined below. Please submit your invoice to only one of the email addresses listed below and do not include special instructions in the body of your email as they will not be read by our invoice processing system.

Invoice Description

Email Address

Invoices with a valid Georgia-Pacific PO GPAP-PO@gapac.com
Non-PO Invoices (Excluding Non-PO invoices for Consumer Products Headquarters) GPAP-NonPO@gapac.com
Non-PO Invoices for Consumer Products Headquarters Only (133 Peachtree Street) GPAP-CPGAdmin@gapac.com
Freight PO based invoices for Consumer Products CPAP-CPGFreight@gapac.com
Freight invoices for Building Products – Wood, Chemical and Gypsum GPAP-BP-PKGFreight@gapac.com
Freight invoices for Cellulose, Containerboard and Brewton GPAP-Cell-CB-BRFreight@gapac.com

Georgia-Pacific does not accept invoices or credit memos submitted via fax or US Mail.

Invoice Field Requirements

The below invoicing requirements must be followed to ensure efficient invoice processing and payment remittance. Failure to comply with these invoicing requirements may result in delayed payment or invoices being rejected.

The following fields are required on your invoice.

All Invoices

  • Invoice must be submitted to one of the above GP submission email addresses if you are not transacting in the Ariba Network
  • “Remit To” Name and Address
  • “Ship To” or “Provided For” Name and address
  • “Bill To” GP Entity name
  • Invoice Number
    • Limited to 16 characters
    • Do not reuse the same invoice number
  • Invoice date
  • Invoices cannot be handwritten and must be in English
  • Invoices need to be attached to the email as a .pdf or .tiff file
    • Ensure the file is not password protected and that no links to the invoices are being used
    • Submit one invoice per PDF or .tiff file
    • If scanning pages from paper, scan to 300DPI, B&W/Bitonal, not gray scale or color
  • Applicable miscellaneous charges included at the header level

PO Based Invoices

  • Invoice must match the PO
    • Quantity, Unit of Measure, unit price and item number
  • “Ship To” or “Provided For” Name and address as stated on the PO
  • A valid Georgia-Pacific PO number
    • Only one PO Per invoice will be accepted
  • PO line item number and description
    • Two different invoice lines cannot reference the same PO line
  • Credit/Debit memo adjustment type (price or quantity adjustment)
    • Credit and debit lines cannot be included in the same invoice
  • Bill of Lading number

Non-PO Based Invoices

  • GP Requester email address

Required Fields on Credit Memo

The following fields are required on your credit memos:

All Credit Memos

  • Credit Memos must be submitted to one of the above GP submission email addresses if you are not transacting in the Ariba Network
  • Original invoice number
  • “Remit To” Name and Address
  • “Ship To” or “Provided For” Name and address
  • “Bill To” GP Entity name
  • Credit memos cannot be handwritten and must be in English
  • Credit memos need to be attached to the email as a .pdf or .tiff file
    • Ensure the file is not password protected and that no links to the invoices are being used
    • Submit one credit memo per PDF or .tiff file

PO Based Credit Memos

  • Original invoice number
  • PO number
  • PO line item number and description
  • Material release number (for material returns only)
  • Adjustment type (for price adjustment only)

Non-PO Based Credit Memos

  • GP requester name and email address

If you are a Materials, Service, or 3rd party Freight supplier, please review the specific invoicing requirements per the links below:

Invoice and Credit Memo Format

Invoice samples for materials and service suppliers are available for review. Follow these formatting guides to ensure prompt processing and payment.

Credit Memo samples for material and service suppliers are available for review. Follow these formatting guides to ensure prompt processing and payment.

Supplier Town Hall

Georgia-Pacific hosted a series of Supplier Town Hall meetings during the week of May 27th, 2019 and to connect with Suppliers regarding updates that GP is making and how they will be impacted beginning June 1, 2019. If you were unable to attend these meetings, we’ve made this information available to you through this Video. If you have questions, please contact your sourcing and procurement point of contact.