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Georgia-Pacific Central Buying

Welcome, Vendor! For non-network-enabled suppliers, please use the form below whenever you have received an order and have questions or concerns related to pricing or other order-specific details. Our team is committed to assisting you promptly to ensure a smooth and efficient process. Ariba network-enabled suppliers should continue using Ariba for inquiries.

Toll-Free Phone Number: 1-888-906-0302

Order Processing Expectations

All purchase orders sent by Georgia-Pacific are expected to be handled with the following guidance. Failure to comply with this guidance may result in follow-ups from Georgia-Pacific, order cancellation, or delayed receipt entry, resulting in delayed payment.

  • If a request for quotation is sent, we expect supplier to respond within 2 business days. If more time is needed to quote, we expect to be informed of this within 2 business days.
  • We expect supplier to acknowledge Purchase Order and confirm with a future delivery date within 2-5 business days. *Ariba-enabled suppliers: Transmit through the Ariba network (click here for more information about Ariba); *Non-enabled suppliers: Email the mailbox listed on the PO header (click here for Order Confirmation guidelines which includes a sample confirmation).
  • We expect supplier to inform us if there are exceptions preventing the order from being processed within 2 business days. *Examples include: – More information required – Obsolete part – Quantity/UOM discrepancies *All suppliers: Email the mailbox listed on the PO header.
  •  We expect material to be delivered by the estimated delivery date. *Deliveries should arrive with a pack slip that includes the GP PO number to enable accurate and timely receipt entry. *At this time, Advanced Shipping Notices are not required for MRO materials.
  • We expect GP facility to enter goods receipt within 2 business days of delivery.
  • We expect supplier to proactively inform us if material will be late by providing a new estimated delivery date. *Ariba-enabled suppliers: transmit through the Ariba network *Non-enabled suppliers: Email the mailbox listed on the PO header.
  •  We expect supplier to adhere to invoice guidelines (click here for more invoice guidelines).
  •  In the case of PO cancellation, GP will seek the supplier’s permission to cancel. We expect the supplier to reply promptly to confirm or deny the request to cancel. When confirming, we expect the supplier to cancel the order in their system and stop any shipment or invoice from being sent to GP.