Payment status or general inquiries, include the following:
- Invoice Number
- PO Number
- Facility/Business related to the invoice
- Original invoice submission date
- Invoice copy
Remittance advice, include the following:
[email protected] - GP Mailers business (PO Series is "35044XXXXXXX")
[email protected] - Hummingbird business (PO Series is "66546XXXXXXX")
[email protected] - Alabama River Cellulose (PO Series is "20XX-XXXXXX")
- For information on how to submit a supplier invoice, see Accounts Payable Invoicing Support.
- For access to the current GP status of your invoices and payment remittance details, see the Invoice Status Portal.
Existing Ariba enabled suppliers who need support should review the Ariba Business Network page for helpful training documentation. If you still have questions around transacting with GP via the Ariba network, submit a request using this GP Supplier Enablement / Ariba Network Support form for issues related to:
- Access / Ariba Notifications
- PO Routing Issues
- Order Confirmations / PO Changes
- Invoicing Issues
- Connect with GP on the Ariba / SAP Business Network
Questions regarding utility bill payment process
- Electricity
- Gas
- Water
- Sewer
- Garbage Services
Note: Telecommunication invoices are not considered utility bills.
Georgia-Pacific has implemented a self-service supplier portal across our organization. This platform allows you, as our supplier, to manage your information directly.
Existing Suppliers & Suppliers with an Invitation:
- Use this form to request assistance: Contact Us
New Suppliers (No Invitation):
- Contact your GP contact or the Apex Portal Support team at [email protected]. Please have your company information prepared, as security questions will be asked prior to providing detailed information or access to the Apex Portal.
APEX can be used to:
- Maintain company details (legal name, address, contacts)
- Update tax and banking/remittance information
- Add or update additional contacts for your business
- Submit and manage supplier setup information directly
APEX is NOT used for:
- Purchase Order creation
- Invoice submission or payment status
These activities are handled through separate systems.